"Waiting for data from camera..."

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maxslomoff
Posts: 10
Joined: Wed Sep 14, 2016 3:09 am

I seem to have a strong signal from the mini lf wifi antenna, full bars in the Mac menu and it reports connected.
but when I load the camera menu in a browser its very inconsistent. on iOS it doesn't even load at all. on chrome it occasionally loads and mostly gives this error "Waiting for data from camera..." I can't tell if there's any specific circumstances in which the page actually loads, it seems to be random.

I'm also trying to connect to the camera with Livegrade and having problems with it disconnecting, which seems to be related to this mobile browser connection issue- although the computer is connected to the cameras wifi network - something is not communicating properly between the two which breaks the connection in the browser and in Livegrade as well...

any ideas what could be wrong here?
Jan Heugel
Posts: 514
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany
Contact:

Dear Max,

are you on Mini LF or Mini?
Which wireless mode are you using?

iOSs not loading at all is strange...
Did you test a wire-connection to make shure the cameras' webserver is working properly (also to rule out your computer)?

Try to do a factory reset, resetup your wireless and give it an other try.
Perhaps change the default password.

Best,
Jan
Jan Heugel
Application Engineer
maxslomoff
Posts: 10
Joined: Wed Sep 14, 2016 3:09 am

Thanks Jan,

Mini LF
Host Mode

I'll try the wire and factory reset next job and update you

all the best,
Max
Jan Heugel
Posts: 514
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany
Contact:

For client mode a colleague suggested to make shure your Wifi has WPA-2 and encryption is off.
But the wireless network is there an you can log onto it...

Please keep us posted.

Jan
Jan Heugel
Application Engineer
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