Alexa Mini LF - Error #223

Fri Jan 07, 2022 2:08 pm

Hi everybody.

Our camera has started to give us an error message every time we boot up. See attached image.
We have nothing attached to the EXT or RS port while booting up.

What could be causing this? When we attach the SMC-1 it will not work, so the port is essentially dead the way it is now.

I've tried to reset camera to factory settings to no avail.
The port/connectors looks clean. Nothing wedged in there, no broken pins etc.
StianEriksen
 
Posts: 2
Joined: Fri Jul 03, 2020 4:18 pm

Re: Alexa Mini LF - Error #223

Wed Jan 12, 2022 5:28 pm

Dear Stian,
I heard you got in touch with our service department through Camera Nordic.
Please share the outcome here so people know if it is a software issue or a hardware defect.

Cheers,
Jan
Jan Heugel
Application Engineer
Jan Heugel
 
Posts: 427
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany

Re: Alexa Mini LF - Error #223

Mon Jan 17, 2022 5:34 pm

Hi Jan.

Yes, I'll post the findings here.
Crossing fingers for a software solution!

Cheers,
Stian
StianEriksen
 
Posts: 2
Joined: Fri Jul 03, 2020 4:18 pm

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