alexa mini sensor red dot issue

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medhaths
Posts: 4
Joined: Tue Mar 22, 2016 3:28 am

i wonder if some body can help me and had the same issue like i have red dot shown on the image not seen on viewfinder but can be seen on a big monitor like in the post .it seems that it comes from camera sensor ...my inquiry is do i have to change the sensor or there is other way to resolve ,i know that i have to send the camera to arri service but iam just asking if any body have the same problem and how it was solved .
thanks all
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Jan Heugel
Posts: 516
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany
Contact:

Dear medhaths,
this issue is usually resolved by re-calibrating the camera.

Kind regards,
Jan
Jan Heugel
Application Engineer
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