Urgent HELP needed -- Can't log into my Arri account

[Joachim Heden]

Dear Admin etc.

I urgently need to update our Alexa Mini to SUP 5.4 but I can't log into my Arri account, AND the "reset password" function does NOT work -- I've tried from several different browsers over several hours, and there is no reset password info sent to the e-mail associated with the account.

What's going on?

HELP!

Kind regards,

Joachim

[alentner]

Dear Joachim,

please write an mailwith your login mail address to service@arri.de
I will have a look at it.

best wishes

Alex