Help! Alexa XT won't stay synced

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Felcore
Posts: 2
Joined: Tue Oct 25, 2016 9:16 am

Hello,

Everything from the mixer to the camera is set to 24.000fps. Within a couple of minutes of jamming the camera throws an error that says the ext-tc is at a different frame rate.

I'm jamming with a Deneke TS-C slate.

Setting on camera

ExTC
Free run
Jam sync
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Jan Heugel
Posts: 522
Joined: Wed Aug 13, 2014 3:15 pm
Location: Munich, Germany
Contact:
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Hey Felcore,

what's the cameras project rate? also 24fps?
ALEXA_24project.png
Best,
Jan
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Jan Heugel
Application Engineer
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Felcore
Posts: 2
Joined: Tue Oct 25, 2016 9:16 am

Hi Jan,

Yes, the project rate is set to 24 as well.

Thank you for responding.

I'm working in Vietnam and the language barrier is making this problem extra difficult.

Lion
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