ALEXA SXT - EVF not working

Tue Dec 13, 2016 6:00 pm

My company purchased an SXT last month, and we've used it on maybe 5 shoots so far with no problems with the EVF. When we set it up yesterday, the EVF wouldn't turn on. We tried 2 different cables with no luck. Is there a setting in the menu I don't know about that could be causing this? Has anyone else had this problem? We've messed with the buttons on the viewfinder itself, and nothing seems to work.
jschir20
 
Posts: 1
Joined: Wed Dec 07, 2016 7:22 pm

Re: ALEXA SXT - EVF not working

Tue Dec 13, 2016 7:48 pm

Sorry to hear that there is a problem with the viewfinder. There is no camera setting that would turn it off.
Please contact service@arri.com or give them a call. You can find all numbers and opening times here: http://www.arri.com/service
Oliver Temmler
Product Manager Storage Media
ARRI Munich
Oliver Temmler
 
Posts: 48
Joined: Wed Aug 13, 2014 3:16 pm
Location: Munich, Germany

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