Sensor Temp. reads critical

Tue Dec 18, 2018 5:43 pm

When I boot on my Amira, the temperature on my sensor reads "Critical" for about 2-3 minutes. It balances out to "OK". Is this a early warning sign? Thanks for any info.
justincarlson
 
Posts: 3
Joined: Sat Dec 15, 2018 6:24 pm

Re: Sensor Temp. reads critical

Tue Dec 18, 2018 6:11 pm

Hi Justin,

the thermal management kicks in when the camera is starting up, so it's normal to get a short warning.
2 to 3 minutes, however, is not normal. Please have your camera checked at service!

Best
Oliver
Oliver Temmler
Product Manager Storage Media
ARRI Munich
Oliver Temmler
 
Posts: 46
Joined: Wed Aug 13, 2014 3:16 pm
Location: Munich, Germany

Re: Sensor Temp. reads critical

Wed Dec 19, 2018 6:43 am

Oliver Temmler wrote:Hi Justin,

the thermal management kicks in when the camera is starting up, so it's normal to get a short warning.
2 to 3 minutes, however, is not normal. Please have your camera checked at service!

Best
Oliver



Thanks for the fast reply Oliver.

The camera was serviced by ARRI last month before it was sold to me. It was checked out to be ok, but I wanted to make sure this was normal.

I clocked it and at 1:43 it goes to off target and at 4:16 it says OK. Not sure if thats normal
justincarlson
 
Posts: 3
Joined: Sat Dec 15, 2018 6:24 pm

Re: Sensor Temp. reads critical

Wed Dec 19, 2018 7:28 am

Hi Justin,

that is not normal behavior for our cameras. It shouldn't take more than a few seconds after boot up to stabilize the sensor temperature after which you should not see even half a degree in variation.
Please contact one of our service centers to have a look at your camera.
Silvan Liu
Service ARRI East Asia Pacific
Silvan Liu
 
Posts: 35
Joined: Mon Nov 23, 2015 7:11 pm
Location: Hong Kong

Return to AMIRA