Horizontal Lines on Alexa XT

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ldelaro
Posts: 6
Joined: Tue Jul 02, 2019 2:04 pm

I have an Alexa with a service certificate from last month. I notice some horizontal lines in some parts of the image on some shots. What could be the reason?
(hair on the pic)
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Frederic Merten
Posts: 45
Joined: Thu Nov 26, 2015 11:49 am
Location: Munich, Germany
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Contact Frederic Merten

Hello Idelaro,
please contact service@arri.de about this matter. I informed them already, but this is the best channel to get quick help.

Best regards,
Fred
Frederic Merten
Product Management Camera Systems
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ldelaro
Posts: 6
Joined: Tue Jul 02, 2019 2:04 pm

Ok, thank you.
Best regards
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Kristian Sundsvalen
Posts: 1
Joined: Mon Jun 14, 2021 8:05 pm

Hi Idelaro,

Did you get a feedback on what the issue was regarding this lines?

Regards,
Kristian Sundsvalen
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