L7C update error

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Pifík
Posts: 1
Joined: Tue Apr 02, 2024 9:06 am

Good day,
when updating the L7C to the new firmware, the light froze and a missing firmware window popped up in ALSM......no button works. How to fix the update?? Why did this happen??

Thank you

Pifík
Brian Doran
Posts: 8
Joined: Wed Jun 22, 2022 2:41 pm

Hi Pifík,

Hard to say what caused the issue. I recommend getting in touch with the service department, in case there is some sort of hardware fault. service-lighting@arri.de
Brian Doran
Product Specialist, Lighting
ARRI Americas
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