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Horizontal Lines on Alexa XT
Posted: Sat Aug 17, 2019 5:47 pm
by ldelaro
I have an Alexa with a service certificate from last month. I notice some horizontal lines in some parts of the image on some shots. What could be the reason?
(hair on the pic)
Re: Horizontal Lines on Alexa XT
Posted: Tue Aug 20, 2019 1:02 pm
by Frederic Merten
Hello Idelaro,
please contact
service@arri.de about this matter. I informed them already, but this is the best channel to get quick help.
Best regards,
Fred
Re: Horizontal Lines on Alexa XT
Posted: Wed Aug 21, 2019 12:15 pm
by ldelaro
Ok, thank you.
Best regards
Re: Horizontal Lines on Alexa XT
Posted: Wed Apr 20, 2022 9:15 am
by Kristian Sundsvalen
Hi Idelaro,
Did you get a feedback on what the issue was regarding this lines?
Regards,
Kristian Sundsvalen