XT System Failure in 2k and HD

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Julian Schmidt
Posts: 1
Joined: Mon Jul 04, 2022 6:12 pm

Hi there,

I'm having a little bit of trouble with my Alexa XT. Last week on a shoot I wanted to change the resolution from 3.2K down to 2K to go up higher with the framerate. And suddenly the camera crashed, red and green lights blinking and I received the following Live info “E: System error and ACOM: No such device”.
Then I tried different cards (Cfast, SxS), framerates, and resolutions. Everything works perfectly fine in 3.2K but as soon as I change to 2k or HD the camera gets that error and is unable to continue to shoot.
I've reinstalled the SUP but still the same issue. (SUP: 11.1.1:34260)

That problem sounds familiar to anyone?

Best
Julian
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