XT System Failure in 2k and HD
Posted: Wed Jul 06, 2022 11:07 am
Hi there,
I'm having a little bit of trouble with my Alexa XT. Last week on a shoot I wanted to change the resolution from 3.2K down to 2K to go up higher with the framerate. And suddenly the camera crashed, red and green lights blinking and I received the following Live info “E: System error and ACOM: No such device”.
Then I tried different cards (Cfast, SxS), framerates, and resolutions. Everything works perfectly fine in 3.2K but as soon as I change to 2k or HD the camera gets that error and is unable to continue to shoot.
I've reinstalled the SUP but still the same issue. (SUP: 11.1.1:34260)
That problem sounds familiar to anyone?
Best
Julian
I'm having a little bit of trouble with my Alexa XT. Last week on a shoot I wanted to change the resolution from 3.2K down to 2K to go up higher with the framerate. And suddenly the camera crashed, red and green lights blinking and I received the following Live info “E: System error and ACOM: No such device”.
Then I tried different cards (Cfast, SxS), framerates, and resolutions. Everything works perfectly fine in 3.2K but as soon as I change to 2k or HD the camera gets that error and is unable to continue to shoot.
I've reinstalled the SUP but still the same issue. (SUP: 11.1.1:34260)
That problem sounds familiar to anyone?
Best
Julian