Alexa mini persistent software error

[Pkokk]

Hello there! I am monitoring a camera that presents a software error that needs the camera rebooted one or two times per shooting day.

I have reinstalled the latest SUP (6.1.2) twice and the error can happen even if no lbus devices are attached.

I looked through the logs and found that the reason for the reboot is the one described below

"INFO super.c:826 Process 4 (concen) died unexpectedly (1). Errno=0."
"ERR super.c:838 Software error occurred. Reboot camera. (#4)"

After rebooting, everything seems to work flawlessly for several hours (or days) until it happens again.

Any ideas?

Thank you!

[Andreas Berkl]

Dear Pkokk,

please get in touch with the nearest ARRI service station and provide them with the camera logfiles.

Best regards, Andreas Berkl