Alexa mini persistent software error
Posted: Mon Jan 02, 2023 1:22 pm
Hello there! I am monitoring a camera that presents a software error that needs the camera rebooted one or two times per shooting day.
I have reinstalled the latest SUP (6.1.2) twice and the error can happen even if no lbus devices are attached.
I looked through the logs and found that the reason for the reboot is the one described below
"INFO super.c:826 Process 4 (concen) died unexpectedly (1). Errno=0."
"ERR super.c:838 Software error occurred. Reboot camera. (#4)"
After rebooting, everything seems to work flawlessly for several hours (or days) until it happens again.
Any ideas?
Thank you!
I have reinstalled the latest SUP (6.1.2) twice and the error can happen even if no lbus devices are attached.
I looked through the logs and found that the reason for the reboot is the one described below
"INFO super.c:826 Process 4 (concen) died unexpectedly (1). Errno=0."
"ERR super.c:838 Software error occurred. Reboot camera. (#4)"
After rebooting, everything seems to work flawlessly for several hours (or days) until it happens again.
Any ideas?
Thank you!