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error code of #4

Posted: Tue Nov 12, 2024 12:10 pm
by yukionogi
A software error occurred. Please reboot camera. I got an error code of #4. What does this mean? Is it a fatal error? Or can I reboot and continue shooting?

Re: error code of #4

Posted: Tue Nov 12, 2024 2:28 pm
by Jan Heugel
Dear yuuki,

Please reboot, and see if the error pops up again.
Wich camera firmware are you running?

If the error reoccurs, please draw a log file and send it with an error description to service@arri.de.

Cheers,
Jan