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Alexa Mini Sensor Noise

Posted: Thu Sep 21, 2017 4:57 am
by darren
Hi guys,

Been using our Alexa mini for a little more than a year now, and recently been having lots of feedback from our post team that the images out of our Alexa have been unusually noisy even in well lit situations, both in ProRes444 and Raw. This has only happened in the past few months. Was wondering if anyone else has experienced this? Arri Tech, do contact me at darren@littleredants.com.sg, and I can provide full resolution clips of what I mean.

Thanks!
Darren

Re: Alexa Mini Sensor Noise

Posted: Mon Sep 25, 2017 1:57 pm
by Jan Heugel
Dear Darren,

please get in touch with our service dept.
They should be able to help you out.

https://www.arri.com/support/technical_ ... a_systems/


Cheers,
Jan