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Sensor Temp. reads critical

Posted: Tue Dec 18, 2018 5:43 pm
by justincarlson
When I boot on my Amira, the temperature on my sensor reads "Critical" for about 2-3 minutes. It balances out to "OK". Is this a early warning sign? Thanks for any info.

Re: Sensor Temp. reads critical

Posted: Tue Dec 18, 2018 6:11 pm
by Oliver Temmler
Hi Justin,

the thermal management kicks in when the camera is starting up, so it's normal to get a short warning.
2 to 3 minutes, however, is not normal. Please have your camera checked at service!

Best
Oliver

Re: Sensor Temp. reads critical

Posted: Wed Dec 19, 2018 6:43 am
by justincarlson
Oliver Temmler wrote:Hi Justin,

the thermal management kicks in when the camera is starting up, so it's normal to get a short warning.
2 to 3 minutes, however, is not normal. Please have your camera checked at service!

Best
Oliver

Thanks for the fast reply Oliver.

The camera was serviced by ARRI last month before it was sold to me. It was checked out to be ok, but I wanted to make sure this was normal.

I clocked it and at 1:43 it goes to off target and at 4:16 it says OK. Not sure if thats normal

Re: Sensor Temp. reads critical

Posted: Wed Dec 19, 2018 7:28 am
by Silvan Liu
Hi Justin,

that is not normal behavior for our cameras. It shouldn't take more than a few seconds after boot up to stabilize the sensor temperature after which you should not see even half a degree in variation.
Please contact one of our service centers to have a look at your camera.