I have an issue with my WCU4 hand unit that has been recurring. When playback is started from the hand unit it will often playback a clip like normal, but then after a few seconds will jump to 2x, then 4x, 8x, 16x...
If playback is started from the EVF there are no issues.
This happens on both Alexa Mini and Amira cameras. Is there any solution for this?
7 posts
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- alantor
- Posts: 11
- Joined: Sun May 22, 2016 6:51 pm
Re: WCU-4 automatically fasts forwards during playback
Hello,
thanks for your bug report!
To reproduce the bug can you give us some more details?
SUP installed on ALEXA Mini: ?
SUP installed on Amira: ?
SUP installed on WCU-4: ?
Thanks!
Best regards,
Christine
thanks for your bug report!
To reproduce the bug can you give us some more details?
SUP installed on ALEXA Mini: ?
SUP installed on Amira: ?
SUP installed on WCU-4: ?
Thanks!
Best regards,
Christine
- Christine Ajayi
- Posts: 7
- Joined: Mon Dec 03, 2018 4:55 pm
Re: WCU-4 automatically fasts forwards during playback
Hi Christine,
SUP installed on ALEXA Mini: 5.4.13
SUP installed on Amira: 5.3.23
SUP installed on WCU-4: 03.01.17 (Build 298)
SUP installed on ALEXA Mini: 5.4.13
SUP installed on Amira: 5.3.23
SUP installed on WCU-4: 03.01.17 (Build 298)
- alantor
- Posts: 11
- Joined: Sun May 22, 2016 6:51 pm
Re: WCU-4 automatically fasts forwards during playback
I just updated the WCU-4 to SUP 3.02.11 (Build 328). The issue still persists.
- alantor
- Posts: 11
- Joined: Sun May 22, 2016 6:51 pm
Re: WCU-4 automatically fasts forwards during playback
During playback you can control the speed with thumb control button (zoom). If it changes by itself, could it be a mechanical issue with the button?
Alexandre Valentim
Focus Puller - Portugal
Focus Puller - Portugal
- xanoramix
- Posts: 12
- Joined: Fri Oct 27, 2017 10:48 pm
- tocnaza
- Posts: 2
- Joined: Mon Apr 29, 2019 10:42 am
Re: WCU-4 automatically fasts forwards during playback
Hi tocnaza,
just want to let you know we reported this bug for possible fixing.
Best regards,
Christine
just want to let you know we reported this bug for possible fixing.
Best regards,
Christine
- Christine Ajayi
- Posts: 7
- Joined: Mon Dec 03, 2018 4:55 pm
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